Plannerzy Protection Program

Plannerzy and our Seller Team want you to know that you are our #1 Priority and we value you and your business.  We have created a protection program that will provide assurance and assistance with returns and exchanges to make sure you are satisfied with your purchased products.  99% of the time, all purchase concerns are handled positively with the Seller you purchased from. Our protection program guarantees you get the support you need.
Please make sure that when you purchase a product from Plannerzy.com marketplace, you read the Seller’s refund policy first before making the purchase, so you are aware of what that shop offers if in case you are not fully satisfied. 

If you are not 100% Satisfied with your purchase keep in mind that your purchase is protected by the Plannerzy Protection Program. Also refer back to the Refund Policy.
1.    All product(s) was delivered and received within the time indicated by the seller.
2.    Product(s) received was not damaged in any way.
3.    Product(s) ordered does match the product description.

All products sold on our website are formatted in specific file types indicated by the Seller. Plannerzy Protection Program will not cover or accept products for consideration of an exchange or refund if:
1.    Products claimed are edited or changed from original file.
2.    Products are not purchased through Plannerzy.com website
3.    Communication did not occur within the indicated timeframe window indicated by the Seller.
4.    Return request is due to lack of knowledge in use of file.